Terms & Conditions

Terms & Conditions – SRM Digital

Welcome to SRM Digital. By accessing our website (www.srmdigital.in), placing an order, or using any of our services, you agree to be bound by the following terms and conditions. These terms are designed to ensure a transparent, fair, and secure experience for all our customers. Please read them carefully before proceeding.

1. General Terms of Use

  • By using this website, you acknowledge that you are at least 18 years old or using the platform under the supervision of a parent or legal guardian.
  • You agree to use the website in compliance with all applicable Indian laws and regulations.
  • Unauthorized use, including copying, distributing, or modifying content from this website without prior written permission, is strictly prohibited and may result in legal action.

2. Products, Pricing & Availability

  • All product prices listed on SRM Digital are in Indian Rupees (INR) and include applicable taxes unless otherwise stated.
  • We strive to keep product descriptions, images, and prices accurate, but we reserve the right to correct errors, omissions, or inaccuracies at any time without prior notice.
  • Product availability is subject to stock levels and may change without notice.
  • Discounts, offers, and pricing may vary for online and offline purchases and may be withdrawn at any time.

3. Order Processing

  • Orders are processed only after successful payment confirmation through our secure payment gateways (such as Razorpay or PayU).
  • Any incorrect information provided (e.g., contact number, shipping address) may cause delays or cancellation of your order.
  • We reserve the right to cancel any order at our discretion, including in cases of fraudulent activity or pricing errors.

4. Shipping & Delivery

  • We typically dispatch orders within 0 to 7 business days after payment confirmation.
  • Delivery timelines may vary depending on the shipping location, courier service, and external factors like weather or government restrictions.
  • SRM Digital is not responsible for delays caused by third-party courier partners, holidays, or unforeseen circumstances beyond our control.
  • Tracking information, if available, will be shared once the order is shipped.

5. Cancellations & Refunds

Please refer to our Cancellation & Refund Policy for detailed terms regarding cancellation windows, refund processing timelines, and conditions for return or replacement of products.

We do not accept returns or cancellations once the product has been shipped unless covered under the cancellation policy.

6. Intellectual Property

All content on this website, including product images, branding, text, logos, and layout, is the intellectual property of SRM Digital and protected under applicable copyright and trademark laws.

Unauthorized reproduction, distribution, or commercial use of any content is strictly prohibited.

7. Limitation of Liability

SRM Digital shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the website or purchase of our products.

We make no warranties, express or implied, regarding the accuracy or reliability of the content or services provided on this website.

8. Modifications to Terms

SRM Digital reserves the right to modify or update these Terms and Conditions at any time without prior notice.

Continued use of the website or services after changes are published implies acceptance of the revised terms.

9. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising out of the use of this website or services shall be subject to the exclusive jurisdiction of the courts in India.

10. Contact Information

For any questions, concerns, or disputes regarding our Terms & Conditions, please reach out to us at:

  • Email: srmdigitalindia@gmail.com
  • Phone: +91 8176011320
  • Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM
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